Shipping policy
Shipping Policy
At Everlane Edge, we believe customers should have clear information about shipping costs and delivery expectations before completing a purchase. This Shipping Policy describes where we deliver, the services available, applicable rates, estimated transit times, and how common shipping concerns are handled.
Shipping Within the United States
Everlane Edge currently ships exclusively to addresses within the United States. International shipping is not available at this time.
Customers must provide a complete and valid U.S. delivery address during checkout. Orders addressed to destinations outside the United States cannot be fulfilled.
Shipping Services & Rates
We currently offer the following delivery options:
Standard Shipping
Standard Shipping is our regular delivery service.
Estimated delivery time: 3–5 business days
Regular shipping fee: $8.00
FREE Standard Shipping for orders of $70.00 or more
For eligible orders below $70.00, an $8.00 Standard Shipping charge applies.
Express Shipping
Customers who require faster delivery can choose Express Shipping.
Estimated delivery time: 1–2 business days
Shipping fee: $15.00
The free-shipping promotion applies to Standard Shipping only. Customers selecting Express Shipping will be charged the $15.00 Express rate regardless of whether the order reaches the Standard free-shipping threshold.
Order Processing & Dispatch
Orders are generally prepared for shipment during regular business days. Weekends and U.S. federal holidays are typically excluded from processing schedules.
Processing time occurs before carrier transit begins. The estimated shipping windows above apply after your order has been prepared and transferred to the carrier.
During holidays, promotional events, periods of increased demand, or unexpected operational disruptions, additional processing time may be required.
Delivery Estimates
The delivery periods provided in this policy are estimates and should not be interpreted as guaranteed arrival dates.
After a package enters the carrier's network, delivery may be affected by severe weather, transportation interruptions, carrier capacity, regional service disruptions, seasonal shipping volumes, or other circumstances beyond our reasonable control.
Shipment Tracking
When tracking is available for an order, customers will receive shipment details after the package has been dispatched.
Please allow time for the carrier to complete its initial scan. Tracking information may take a short period to become active or display movement after shipment confirmation.
Shipping Address Responsibility
Customers are responsible for entering accurate and complete delivery information at checkout. Please verify your recipient name, street address, apartment or unit number when applicable, city, state, and ZIP code before submitting your purchase.
If you notice an error after placing an order, contact Everlane Edge promptly. We will make reasonable efforts to assist if the package has not yet shipped. However, address changes cannot be guaranteed once fulfillment has progressed or the shipment has been transferred to the carrier.
Returned or Undeliverable Packages
Packages may occasionally be returned to Everlane Edge because of an incomplete or incorrect address, unsuccessful delivery, or another carrier-related issue.
If your shipment is returned as undeliverable, please contact us so we can review the circumstances and discuss the available resolution. Additional shipping charges may apply when reshipment is required due to inaccurate customer-provided delivery information, where permitted by applicable law.
Delayed or Missing Deliveries
If your order has not arrived within the expected delivery period, please review the latest carrier tracking information.
For shipments that appear significantly delayed, potentially lost in transit, or affected by another delivery issue, contact Everlane Edge with your order information. We will review the available shipment details and assist with determining the appropriate next steps.
Contact Everlane Edge
For questions about shipping rates, tracking, delivery, or this Shipping Policy, please contact:
Everlane Edge
4735 Bellevue Rd
Clinton, IA 52732
United States
Phone: 563-357-3302
Email: EdgeAtkinson1966@novaluxeeverlane.store